REsearch™ System Requirements

Updated 8/29/2016

Operating System
  • Windows 7 or newer
  • Mac OSX Mountain Lion 10.9 or newer
  • iOS 6 or newer (iPhone 5 or newer / iPad 4 or newer)
  • Android Jellybean 4.1 or newer (Android phones manufactured later than Jan 1, 2012)
Browser (3 most recent versions)
  • Internet Explorer 9 or newer
    • while REsearch 6 works well on IE9 and above, some features are not available in IE9 like loading more than one photo at a time; we strongly recommend you upgrade from IE9 to IE10 or IE11)
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari (Mac OSX10.8+)
Other Programs
  • Acrobat Reader
  • Microsoft Excel highly recommended
Recommended System Configuration
  • Internet Connection (DSL, Cable, or Faster)
  • Add Hawaiiinformation.com to your trusted sites in IE and to any security programs you may have
  • Clear out your temporary internet files and cache
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>Program Conflicts: If you are running a personal firewall program on your computer, you must disable the firewall or personal security software in order to log in to REsearch™. Once you are logged into the system, you can re-enable your personal firewall. Common firewall programs include: ZoneAlarm, Norton Personal Firewall, Norton Internet Securities, McAfee Personal Firewall.